Trading terms and conditions

Our English web-shop is for customers outside Denmark only.

 

Prices and VAT

All prices listed in christel-seyfarth.dk are  WITHOUT 25% VAT and excl. Shipping.

Prices in English Pounds, American Dollars and Euro are converted according to the current exchange rates.
Shipping is calculated according to the country of delivery.

 

We are not responsible for any typographical errors in price or sold out items.

 

Delivery

Our delivery time is aproximately 1-3 days plus the shipping period depending on the country of delivery. If a product is temporarily out of stock, please contact us for an expected delivery date.

 

Shipping

We ensure delivery by Post Nord or DPD (unless otherwise specified) to the receiver. We consider your package delivered when arriving at your address. www.christel-seyfarth.dk can not be held liable for delays by Post Nord.

Greenland and The Faroe Islands:

Small packages are sent by air, bigger shipments by sea freight.

 

Payments

All orders are cleared online. You can pay by the following cards:

Dankort, eDankort , Visa, Visa Electronic, Master Card, Maestro, JCB 8 and American Express

 

Payment will be withdrawn from your account immediately.

VIP-discount will be refunded separately.

Your rights

You always have 14 days' rights of return on purchases  on the e-shop, counting from the day of receipt. If your choose to cancel a purchase, simply return the items in the original condition and quantity.

Items bought in the store, also have 14 days' rights of return  in exchange for a voucher.

 

When goods are received and accepted by us the full amount will be refunded. Please note that return costs are at your expense.
If the goods do not meet your expectations, or if you want to use your right to withdraw from a purchase, please contact:

 

CHRISTEL SEYFARTH  | art knits
Hovedgaden 76, Nordby

DK-6720 Fanø, DENMARK

Email: garn@christel-seyfarth.dk

 

All goods must be returned to this address!
– note that we do not accept C.O.D. packages. All return costs are at your own expense. Returns can also be done by refusing to accept a delivery or by returning the goods in person to us.

 

Please include information about the reason for the product being returned and your name and bank account no.
We credit into your account.

 

Privacy

No personal information recorded at http://www.christel-seyfarth.dk/ will at any time be transferred, sold or made available to third parties. We record the IP addresses for all purchases in order to avoid false orders occurring on out site. This info will be handed over to the police.

 

Ordering

When you want to order on the website you simply put the items you want in the shopping cart. When you are ready you go to cart and follow the checkout procedure. You will be asked to apply your address data, confirm the order and proceed to electronic payment on a secure server. As soon as the transaction is completed you will receive an email order confirmation.

The email contains the order ID, payment ID, information about the ordered products and amounts. Feel free to order by email or phone.

 

CHRISTEL SEYFARTH I art knits:

ADDRESS: 4 Engen, DK-6720 Nordby, Fanø

SHOP: 76 Hovedgaden, DK-6720 Nordby, Fanø
EMAIL: garn@christel-seyfarth.dk  
WEB: www.christel-seyfarth.dk

VAT-no. 78324716

FANØ SHOP | STUDIO:
Hovedgaden 76
DK-6720 Fanø, Nordby
+45 30 70 30 57 (shop)
+45 70 20 28 22 (office)

INFORMATION

MAIL
TERMS OF TRADE

OPENING HOURS (SHOP)

Copyright © 2014 Christel Seyfarth art knits

web FICHOGCO.DK

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